Client Relations & Support
Contact Us
Have a question about orders, sizing, or custom collections? Send us a message and our support team will assist you promptly.
Send Us a Message
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Get in Touch
Email Support
support@jooka.com
We respond within 24 hours
Customer Hotline
+977 (01) 400-JOOKA
Mon - Fri: 9:00 AM - 6:00 PM
Headquarters
Durbar Marg, Kathmandu
Nepal
Frequently Asked Questions
How do I track my delivery?
Track your active Nepal orders directly in your customer dashboard under "Orders".
What is your exchange policy?
We offer a 7-day hassle-free size exchange policy across Nepal.